Sundays

 First Burn:

Allow your candle to burn until the wax melts evenly across the entire surface. This ensures an even burn and prevents tunneling. This may take up to 2 hours.

Wick Care:

Before each use, trim the wooden wick to approximately 1/8". You can gently pinch off the burnt edges with your fingers once the candle has cooled or use a wick trimmer for precision.

Burn Time:

For best results, burn your candle for no more than 3-4 hours at a time. This helps to maintain the candle’s quality and prevent overheating.

Extinguishing the Flame:

To safely extinguish the candle, gently blow it out or use a snuffer. Avoid blowing too hard to prevent wax splatter.

When to Stop Burning:

Discontinue use when about 1/2" of wax remains at the bottom of the container. This helps to protect the jar from overheating or cracking.

Safety Tips:

Always burn your candle on a heat-resistant surface, away from flammable objects, drafts, and out of reach of children and pets. Never leave a burning candle unattended.

Following these tips will help you enjoy your candle safely while maximizing its burn time and fragrance throw.

 Shipping & Returns

All purchases from North + Rose are final sale, except for items damaged during shipping or sent incorrectly. If your item arrives damaged, please contact us within 48 hours at hello@northandrose.ca with your name, order number, and photos of the damage.

Shipping Information:

Canada: Free shipping on orders over $150; $15 flat rate for others. Delivery in 2-10 business days.

USA: Same rates and timelines as Canada.

Local Delivery: Free for orders over $75; $8 flat rate for orders below. Delivery within 2-5 business days.

Pickup: Available in Stittsville, ON K2S 1M4. We’ll email you to schedule.

International Shipping: Contact us for a custom quote.

For more details, view our full policy at checkout or contact us with any questions.